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• People aren’t naïve; they know when someone’s trying to sell them something.

Racial harassment is illegal when it is so frequent or severe that it creates a hostile or offensive work environment or when it results in an adverse employment decision (such as the victim of the harassment being fired or demoted). To be considered discrimination, the harassment must be based on some protected trait.Peggy is co-author of several books published by Mc Graw-Hill, including Managing and Motivating Contact Center Employees and The Big…Under federal law it is illegal to harass a person in any aspect of employment because of that person’s race or color.” • Asking for the sale is the efficient thing to do.If you truly believe in what you’re selling, you’ll want to successfully meet the needs of as many prospects and customers as possible.

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