When we message with people on the Internet, we deserve to know they are, well, people.
In a time where bots drive more than 60% of web traffic, it’s reasonable for consumers to be wary of chatbots masquerading as humans.
This variety of bot talks with you on sites such as Tinder and Facebook.
Programmers design chatbots to simulate real conversation long enough to convince you to buy something, click on a link or offer personal information.
Quick Note from Talkspace: Because we provide online messaging therapy, we frequently hear from potential clients who want to be sure they are chatting with a therapist, not a chatbot.
All of our therapists are licensed, flesh and blood humans, but we understand the concern.
More advanced bots can use audio and visuals such as animations. Some of them tell you they are bots before you begin chatting.
These are usually customer service chatbots designed to take pressure off customer service reps and substitute for them during off hours and weekends.
Chatbots have become advanced, but there are still ways to trip them up and out them as the imposters they are.
Real humans need to sleep and take more than .1 second to type a detailed response.
They won’t be responding instantly and at all hours of the night.
He recommends outsmarting them by typing questions one wouldn’t typically ask in certain situations.
A human would be confused but able to answer the questions accurately.